At ComfyRay, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, billing details, and shipping address when you make a purchase or contact us.

  • Non-Personal Information: including browser type, device information, IP address, and browsing behavior collected through cookies and analytics tools.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders.

  • Communicate with you regarding purchases, support, and promotional offers.

  • Improve our website, products, and customer service.

  • Ensure security and prevent fraudulent activity.

3. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share your data only with:

  • Service Providers: such as payment processors, shipping partners, or IT support, to complete transactions or provide services.

  • Legal Obligations: if required by law, regulation, or government request.

4. Data Protection

We implement appropriate technical and organizational security measures to safeguard your data against unauthorized access, alteration, or disclosure.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and enable personalized features. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your data, subject to legal and contractual obligations.

  • Opt-out of receiving marketing communications at any time.

To exercise these rights, please contact us at support@comfyray.co.za

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

8. Children’s Privacy

Our website and services are not directed to individuals under 18, and we do not knowingly collect personal information from minors.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us at:

Email: support@comfyray.co.za
Company Name: ComfyRay